It may surprise you to know that most of our team members were hired from outside the logistics industry. That’s not by accident.

We hire based on strength, not skill. We look for people who love details and are great at follow up and communication. Each candidate is tested to determine an accurate map of an individual's natural instincts. We hire based on what people do naturally, and what they enjoy. It marries people with jobs they love. We all know the results of people that love their job.

Our expert logistics team is a group of reformed social workers, mortgage brokers, executive assistants, pharmacist technicians and retail managers for whom customer service logistics is both an aptitude and a wild passion.

Kelly Browning – General Manager

Born, raised and still resides in Burlington Ontario, Kelly is all about Operations, with a close second in client development and management. She works closely with the operations team to manage the complexities of smooth logistics, ensuring team members and clients are happy at the end of the day. When she’s not working, Kelly is focused on family time with her husband and daughter.

Lisa Pope – Client Development & Carrier Relations

Lisa was born as a Hamiltonian but has adapted Burlington as her home since 1990. She started her career in banking in late1980 and changed career paths when she entered Service Freight Systems in 2008. She oversees the general operations of Service Freight Systems, looking for areas in which the company can improve while planning long-term initiatives for success, working closely with our teams on improvements and solutions. Lisa has been married for over 25 years and is the proud mom of 3 children and Nana to 1 grandson! She enjoys her second home in Sauble Beach year-round as her family's private little getaway.

Ron De Silva — Accounting Manager

Born and raised in Sri Lanka, Ron gained his accounting experience working for various public companies in Sri Lanka, Bermuda and Canada. At Service Freight, Ron is a skilled accounting leader, responsible for day-to-day oversight of accounting operations team, with a focus to produce timely and accurate financial statements. When he’s not working, he loves spending time with his children, travel, golf, cycling and outdoors.

Lindsay Smith — Pricing and Client Development

Born and raised in Burlington Ontario, Lindsay has lived in Calgary, AB and Victoria, BC before settling in Brantford Ontario. Lindsay began at SFS in administration, but quickly moved on to Operations before settling into the pricing role. Lindsay oversees pricing to ensure clients receive the most cost-efficient logistics services, as well, she manages clients from inside on a daily basis. When not working, Lindsay spends all her time with her family and loves anything to do with the outdoors.

Stacey Webb — Compliance and Strategic Project Manager

Stacey was born and raised in Hamilton, Ontario and moved to Burlington in 2004 to avoid commuting to work daily.  She started working at Service Freight in 2014 after her first child was born and quickly advanced from the Tracking and Tracing position to Compliance and Strategic Project Manager. Her focus is on ensuring SFS is compliant and safe with industry standards, as well as initiating and driving projects and development. When she is not working, Stacey is busy raising her two beautiful young children.