Service Freight Systems was founded by Randy Stanbury in 1995. Prior to that, Randy worked in transportation sales, where he heard the constant complaint from freight clients: “Carriers are good at picking up and delivering freight, but not good at communicating with clients when there are problems.”

In response to this market need, Randy set out to build the best freight broker business in Canada. The kind of broker that did not revolve around a truck but rather around communication, follow-up and attention to detail.

That focus on customer service logistics has led to a double-digit annual growth rate. We attract food companies and other shippers of temperature-sensitive, time-sensitive freight who value communication, attention to detail and relentless follow through.

“One area where we won’t ever settle for second place is communication and customer service with CARE."

- Randy Stanbury